What are the jobs of the future?

Posted by Mike Walsh

Oct 7, 2019 9:31:16 AM

Ben Pring

 

So finally some good news: according to Cognizant’s Jobs of the Future index, since early 2017, the index's jobs of the future have been growing faster than all jobs. I strongly believe that the Algorithmic Age will create as many interesting jobs as it destroys, and so was fascinated to catch up with Ben Pring, who co-founded and leads Cognizant’s Center for the Future of Work. Ben is a co-author of the best-selling and award winning books, What To Do When Machines Do Everything (2017) and Code Halos; How the Digital Lives of People, Things, and Organizations are Changing the Rules of Business (2014). We spoke about why the jobs of the future will those that incorporate the qualities of coaching, caring and connecting - and what ultimately this means for leaders as they start to think about reimagining their organizations for the 21st century.

 

 

CATEGORY: Leadership

How to lead a successful digital transformation

Posted by Mike Walsh

Aug 11, 2019 4:35:33 PM

ChristineDay CroppedChristine is one of the most talented and thoughtful technology leaders around today. Currently CIO at Questrade, she was recognized in 2017 as a Canada’s Most Powerful Women: Top 100 Award Winner. We met at a Gartner event where I was presenting on an early version of my 'Algorithmic Leader' idea, and as someone that exemplified many of those values, I was keen to continue our discussion about what she had learned from leading successful digital transformations. In particular, I was curious about the results of their ‘Spotify-style’ agile transformation at Questrade, the impact of automation on their organization design and why the most valued people in her team were ’T-shaped’ rather than ‘I-shaped’. 

 

CATEGORY: Leadership, Technology

The coming age of AI products

Posted by Mike Walsh

May 14, 2019 10:07:08 PM

Karthik Ramakrishnan

 

As AI moves out of research labs and into the real world of commercial applications, we will increasingly see the rise of AI products - whether it be detecting fraud in financial transactions or optimizing supply chains. While you won’t need a detailed knowledge of machine learning models to take advantage of the next generation of AI tools, you may well require an appreciation for confidence intervals and a new approach to making decisions. On a trip to Toronto, I caught up with Karthik Ramakrishnan, Head of Industry Solutions & Advisory at Element AI. We spoke about the near-term challenges of embedding AI decision-making in organizations, and why just as important as getting algorithmic products to work with people, will be getting the products to work with each other to make complex, synthesized decisions across the company of the future.

 

CATEGORY: Leadership, Technology

Avoiding the steampunk automation trap

Posted by Mike Walsh

Apr 28, 2019 5:45:45 PM

George Kaczmarskyj

 

Robotic process automation is a tempting proposition for many leaders: who wouldn’t want the ability to replace your processes with cheap algorithms that can run 24/7? However, the real benefit of automation is not efficiency or cost-savings, but the opportunity to rethink your entire operating model. I spoke recently with some of EY’s automation clients in New York, and one of the most interesting chats I had was with George Kaczmarskyj, a principal within EY’s Financial Services advisory practice, who leads Robotics and Intelligent Automation for Americas Financial Services. In this episode about the future of automation, we spoke about the similarities with the early days of electricity when companies also struggled to reinvent their paradigm and business models.

 

CATEGORY: Leadership, Technology

Finding your pathway to growth

Posted by Mike Walsh

Mar 5, 2019 12:23:02 AM

tiffani_bova

 

I met Tiffani a number of years ago when we were both speaking to an audience of business leaders focused on digital transformation. I was struck by her pragmatic message around navigating the difficult choices that surround achieving sustainable growth, and was keen to interview her for my show. Tiffani is the Global Customer Growth and Innovation Evangelist at Salesforce. Prior to that she spent ten years at Gartner as a distinguished analyst and research fellow. Catching up with her in Los Angeles recently, we spoke about her latest book, ‘Growth IQ’, and what leaders need to be thinking about today as they plan their next smart move.

 

CATEGORY: Innovation, Leadership

Ethics for an age of smart machines

Posted by Mike Walsh

Jan 28, 2019 5:25:25 AM

Simon Longstaff

 

We are at a pivotal moment in our society where the forces of accelerating technology are starting to collide with our personal values, social priorities and legal systems. With the rise of AI and automation, knowing how to identify what is right or good in any given situation is becoming both more complex, and more essential. To get to the bottom of some of these challenging issues, I caught up with Dr Simon Longstaff, Executive Director of The Ethics Centre. Longstaff, who has been named as one of AFR Boss’ True Leaders for the 21st century, recently released a fascinating report entitled ‘Ethical By Design: Principles For Good Technology’ - that provides a framework that unifies centuries of philosophical thought, with today’s data-driven dilemmas.

 

CATEGORY: Leadership, Technology

How to be smart, when machines are smarter than you

Posted by Mike Walsh

Jan 21, 2019 5:41:05 PM

Mike Walsh

 

To kick off a new season of Between Worlds, I’m turning the camera and the microphone back on myself! What you are about to hear is the first chapter of my brand new audiobook, ‘The Algorithmic Leader: How to be smart, when machines are smarter than you.’ In this book, you will meet many of the leaders, pioneers, and scientists that regular listeners to this show will recognize from previous episodes. What will happen to jobs in a time of accelerating automation? How does the availability of real-time data change the way we need to think and solve problems? What will it take to be an effective leader in a world changed by AI? What are the secrets to successful digital transformation? I’ve synthesized years of research into a set of 10 principles about what it takes to succeed in the algorithmic age. My book is out in early March (pre-order), but if you enjoy this sample, you can download the entire audiobook at Audible or iTunes today. 

 

CATEGORY: Leadership, Technology

Speaking to truth and power in the algorithmic age

Posted by Mike Walsh

Nov 19, 2018 5:01:28 PM

Andreas Ekstrom

 

The algorithmic age raises new difficult questions about truth and objectivity. For leaders of companies and countries alike, reconciling accountability and transparency, with freedom and privacy have never been more difficult. To debate these issues, I sat down with Andreas Ekström, a Swedish philosopher and author of seven books, known for his writing and lectures on life in the digital age. His TEDx talk on the false objectivity of search results has been viewed over a million times.

 

CATEGORY: Leadership, Technology

Defending human rights in an age of AI

Posted by Mike Walsh

Oct 29, 2018 6:17:18 PM

Sherif Elsayed-Ali

 

Sherif Elsayed-Ali leads Amnesty International's global technology and human rights program. Sherif previously established Amnesty’s technology and human rights program and the organization’s artificial intelligence and human rights initiative. We met up in London to talk about the impact of algorithms, automation and AI on freedom, identity and privacy. Given the encroaching power of states and global corporations to collect and analyze data on their citizens and customers, there has never been a more important time for leaders to ask themselves, what is the right moral compass for the algorithmic age?

 

CATEGORY: Leadership, Global

How AI will force us to find new jobs, inside our old ones

Posted by Mike Walsh

Oct 22, 2018 3:06:45 PM

Manish Singh

When AI platforms are not busy beating us at Go or showing us how to drive cars properly, they are also changing the way that companies spend and track money. Talking with Manish Singh, an EVP at Oversight Systems, I learned how machine learning is both automating financial operations, and transforming the way we mitigate risk. Although Manish and I had fun talking about some of my favorite geeky AI topics (probabilistic thinking and the influence of Thomas Bayes), what you may find really interesting, is our discussion on how clerical jobs in the company of the future will not be simply automated, but elevated into something altogether new with very different skills and outcomes.

 

CATEGORY: Leadership, Technology