Sometimes the hardest thing for any leader to do, is to actually do nothing and just listen. For Michael Bungay Stanier, a bestselling author and a world-leading expert on coaching - the best way to engage someone in a meaningful conversation is to know the right questions to ask. Speaking with me over a coffee in Toronto, Michael (who left Australia 25 years ago to be a Rhodes Scholar at Oxford University) explained the 7 simple questions that leaders should start with, and that where explored in his latest book, ‘The Coaching Habit’. My own question was perhaps a little more troubling: why will coaching still be important in the algorithmic, AI-dominated companies of tomorrow?