How LVMH is reimagining luxury for the digital age

Posted by Mike Walsh

Dec 6, 2017 8:41:37 PM

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The new luxury consumer has never been more different. They're younger. They're more connected. They're more global, and more demanding of brands than at any time in history. With over 70 brands in their portfolio, LVMH is the world’s leading luxury conglomerate, and at the forefront of innovation when it comes to exploring what a digital luxury experience might entail in the future. To get a better understanding of how that might play out in the next few years, I caught up with Mohamed Marfouk, Global Operations Director of LVMH at their headquarters in Paris.

CATEGORY: Retail

The authentic truth of your brand

Posted by Mike Walsh

Nov 20, 2017 5:48:48 AM

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In an age of multiplying devices, platforms and social media channels - it can be tempting to forget the classic lessons of marketing and branding. On a recent trip to Miami, I caught up with Bruce Turkel, an author and marketing guru who has helped some of the world’s leading brands including Hasbro, Nike, American Express and Citicorp. We chatted about the challenges of marketing in this new fluid digital environment, and why some things - like discovering the authentic truth of your brand - will never change.

 

CATEGORY: Marketing

How to ask better questions

Posted by Mike Walsh

Nov 12, 2017 9:30:47 PM

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Sometimes the hardest thing for any leader to do, is to actually do nothing and just listen. For Michael Bungay Stanier, a bestselling author and a world-leading expert on coaching - the best way to engage someone in a meaningful conversation is to know the right questions to ask. Speaking with me over a coffee in Toronto, Michael (who left Australia 25 years ago to be a Rhodes Scholar at Oxford University) explained the 7 simple questions that leaders should start with, and that where explored in his latest book, ‘The Coaching Habit’. My own question was perhaps a little more troubling: why will coaching still be important in the algorithmic, AI-dominated companies of tomorrow?

 

CATEGORY: Leadership

The secret history of America

Posted by Mike Walsh

Nov 6, 2017 11:32:15 AM

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I was in LA over Halloween, and so took the opportunity to look up one of my favorite genre-bending, sci-fi authors - Peter Clines. Peter has a number of brilliant books including ’14’, ‘The Fold’, and his latest, ‘Paradox Bound’, which he originally pitched to his agent as a cross between Neil Gaiman’s ‘Neverwhere’ and ‘Cannonball Run’. Growing up in Stephen King's hometown of Maine, his first epic novel at the age of eight was ‘Lizard Men From The Center of The Earth’. In the bright glare of the LA sun, we spoke at length about a wide range of geeky topics from time-travel to teleportation, evil stars to parallel universes and of course, the secret occult history of America. 

 

CATEGORY: Culture

Why AI will run the home of the future

Posted by Mike Walsh

Oct 30, 2017 6:25:48 PM

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The war for the living room used to be simple: influence whoever was in charge of the family TV remote. With the rise of the Internet of Things, smart speakers, and AI-enabled home automation systems - the home itself has become the next computing platform. To get a handle on what the future of smart homes might look like, I caught up with Alex Capecelatro in LA. Alex started his career as a research scientist for NASA, the Naval Research Lab, and Sandia National Lab. He later joined Fisker Automotive, ran his own startup, At The Pool, before creating Josh.ai, an AI agent for the home.

 

CATEGORY: Technology

How to stay human at work

Posted by Mike Walsh

Oct 22, 2017 7:06:55 PM

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If, at first, you are unconvinced of Dr Fox’s biographical assertion that he is a ‘modern day wizard-rogue’, you will certainly, when presented in the flesh, be assured by his impressive beard. Bestselling author of ‘The Game Changer’ and ‘How to Lead a Quest: a handbook for pioneering executives’, Jason is a thoroughly unconventional thinker on leadership, creativity and designing 21st century work environments. We caught up in London to talk about how we might need to reimagine the idea of work, in the post-algorithmic rubble of the robot job apocalypse.

CATEGORY: Culture

Data, decision-making and the algorithmic healthcare revolution

Posted by Mike Walsh

Oct 16, 2017 8:25:34 AM

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Healthcare is on the brink of a profound transformation, enabled by data, analytics and algorithms. As the health ecosystem moves from providing ‘sick care’, to an integrated, human-centric approach to helping people manage wellness - providers, payers and pharmaceutical manufactures will need to change. I spoke with healthcare analytics experts, D. Sahay and Rohan Fernando, from the global advisory group, ZS Associates, about how leaders can learn to make decisions based on data and algorithms rather than experience and excel spreadsheets.

CATEGORY: Leadership

Mars, the space race and how to inspire a new generation of young explorers

Posted by Mike Walsh

Oct 9, 2017 9:18:34 AM

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Natalie Panek is an inspiring young innovator, with dreams of playing a dynamic role in the future of space exploration. A rocket scientist, she was recently named one of Canada’s Top 100 Most Powerful Women by the Women’s Executive Network, a Forbes 30 under 30 2015, and “a vocal advocate for women in technology” by The Financial Post. In her spare time she has designed and driven a solar-powered car across North America, and builds space robotics.

 

CATEGORY: People

Complexity, agility and the future of the supply chain

Posted by Mike Walsh

Oct 1, 2017 6:36:52 PM

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I’ve spent a lot of time lately thinking about logistics. Supply chains might not strike you as a particularly interesting topic, but if you think about it, one of the first industries to be disrupted by our obsession with ordering everything and anything online, is the complex business of moving things around. To get a better handle on just what that kind of complexity entails, I met up with Rob van Egmond in Amsterdam, who runs a company called Quintiq, which is part of Dassault Systèmes. In Rob’s view, complexity is the natural state of 21st century companies. Trying to control it is futile. The key to mastery is reacting to it with agility.

 

CATEGORY: Leadership

Cirque du Soleil, creativity and the secrets of 21st century team performance

Posted by Mike Walsh

Sep 25, 2017 8:15:24 AM

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From humble beginnings as street performance in a small Quebec town in 1984, Cirque du Soleil has grown to become the world’s most diverse, and dynamic brand of creative performances. On a recent visit to Las Vegas, which is home to seven permanent Cirque productions, I caught up with Jay Guilford, who is the creative content strategist for their team building program, SPARK. SPARK helps big companies embrace some of the innovation and creativity that is at the heart of the Cirque du Soleil shows, albeit without some of the accompanying acrobatics of course.

 

CATEGORY: Culture

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