The greatest challenge for any company is not just keeping its current customers happy, but anticipating the needs of its future consumer base. Exposed to a childhood of data-driven experiences, the AI generation will interact, transact and communicate in ways you least expect. But that is only half your challenge.
Generational change in your workplace is also inevitable. Your future co-workers and employees will both test the limits of your management models as well as challenge your traditional beliefs about your company culture. Will you be ready for them?
