The Rise Of Shadow Labor

Posted by Mike Walsh ON 11/20/25 9:33 AM

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In 2013, a quiet software developer known to his colleagues as "Bob" became briefly infamous when investigators discovered that he had secretly outsourced his entire job to a contractor in China. He had mailed his security credentials overseas, paid the contractor a fraction of his six-figure salary, and spent his own workdays browsing Reddit and watching cat videos. Yet his performance reviews were stellar. Bob was, by every visible metric, one of the company’s best engineers. When his secret arrangement was uncovered, he was fired. But a decade later, his story looks less like a strange aberration and more like a preview of work in the age of AI.

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CATEGORY: HR

Talent patterns, tacit knowledge and the future of work

Posted by Mike Walsh ON 8/9/20 10:51 PM

M I K E W A L SH

 

We can be so focused on robots replacing humans, that we miss the essential problem of preserving organizational knowledge. The future of work is more than just automation. One of the most significant opportunities for AI in the enterprise is using it to understand the heuristics, practices, and tacit knowledge exhibited by our best people - before they leave or retire. Especially now. Given the current crisis, finding better ways to define and retain talent patterns has never been more critical.

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CATEGORY: HR, Talent

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