Online Video in Asia

Posted by Mike Walsh ON 2/18/09 2:52 PM

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TV is changing. Not in the nature or format of shows that audiences watch – but in the way that consumers discover, consume and interact with content. While it is no secret that platforms like YouTube and Hulu are having a big impact on US audiences, the most disruptive and insightful lessons are to be found elsewhere. Asia, in fact.

I recently completed a research report for the Cable & Satellite Broadcasting Association of Asia on the current state of online video in the Asia region. What we found was very interesting. In China, Japan and Korea there is a very active, youth driven media consumption culture that expects free on-demand entertainment and are frighteningly proficient in utilising online video, social media, gaming and web connected mobile devices to get what they want.

All three countries represent both significant media markets in their own right, as well as lead indicators for new consumption patterns in other territories. With over 253 million Internet users, of which over 180 million are regular viewers of online video content – China has already surpassed the United States as the largest Internet audience in the world. Korea, with 35.4 million online users has both the highest penetration rate of broadband connections as well as the fastest broadband infrastructure anywhere. Finally Japan, with more consumers accessing the Internet from their mobile phone than their desktop PCs, has a history of mobile web innovation established long before the introduction of the iPhone into the US.

Asia is a fascinating social laboratory to explore how TV audiences are evolving and in doing so we produced a two part video documentary to accompany our research. The first part is embedded below, and the second part is here. If you would like a copy of the written executive summary or details on the executive workshop series we will be running on the topic, please contact us.

Here are a few of the insights from the report:

The Internet has become a primary entertainment destination.

For young Asian consumers, the Internet is entertainment - particularly in China. A survey by the China Youth Daily and Sina in January 2008 indicated that more than 80% of young Chinese placed the Web as their primary source of entertainment compared to TV, at 66%.

2. Social discovery drives the popularity of content rather than traditional programming or marketing campaigns.

When it comes to the discovery of content - blogs, referrals through instant messaging clients, BBS boards, and top ten lists on video sharing sites have the most influence. In China, according to the CNNIC 63.7%, of video content is discovered through social connections, 94.1% of this sharing taking pace instant message tools such as QQ and MSN.

 3. Long form professional content is the most popular format

Although the West is just now getting a taste of long form video on the web, in Asia it has been the most popular format for a while. 86.3% of the online video watched by Chinese netizens is either studio created films or TV shows. In Korea, 47% of users had illegally downloaded at least 55 movies a year, or more than one a week.

4. Audiences actively participate in content experiences

In Japan, the most popular video sharing site is Nico Nico Douga (Smiley Smiley Video) attracts almost a billion page views a month. The most distinctive feature of the site is an on-screen commenting function, where user messages scroll as commentaries across the video while playing like a form of visual karaoke.

5. Consumption is communal

Asian teenagers enjoy being online together. China has about 113,000 licensed Cyber Cafes, with many more operating illegally while in Korea, despite strong home broadband connections, most youth prefer to socialise in one of the 26,000 PC Baangs.

6. User anonymity is important

One of the major differences between Western and Eastern online users is the importance of privacy and anonymity. Most Japanese online users prefer to use imaginary names and cartoon avatars rather than photos to represent themselves while in China, much of the attraction of bulletin board systems is the ability to post comments without revealing your actual identity. YouTube in Japan after attempting to encourage greater amounts of user generated content is now focused on the more culturally acceptable practice of uploading cute pet videos.

7. Local brands dominate the online video landscape

For both cultural and technical reasons, local video sharing sites in Asia have generally been more successful than foreign players such as YouTube. In Japan, Nico Nico Douga is very popular, in Korea the dominant site is PandoraTV while in China, the top two sites are Youku and Todou.

There is doubt that for media companies in Asia, there are challenging times ahead. Already online user behaviour is reshaping traditional content value chains – from the DVD market to the broadcast syndication sector. New digital aggregators and revenue models are emerging – but it’s still early days. However, even for players in the West, it is worth keeping an eye on what is happening in these fast growth markets. The very conditions that make Asia such a disruptive market for consumer behaviour – lax copyright, fast broadband, urban youth subcultures, advanced mobile devices – are also fast becoming global trends. As the rest of the world joins the party, you can rest assured, the future of TV will not be far behind.

As always, would appreciate your views. You can comment on this story here.

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CATEGORY: Media

Fast Five Trends For Right Now

Posted by Mike Walsh ON 1/22/09 12:18 AM

imageThe only thing worse than the current scourge of articles about impending global economic disaster are sci-fi styled pieces on future innovations unlikely to even happen in your lifetime. Trends are useful – but in my view, anything beyond 2-5 years is pure fiction. The seeds of mass market change are always with us, percolating away in the background – you just have to pay attention. Here are five I’m tracking right now....

1. Cloud
It’s ironic but even as the price of personal storage plummets, we find ourselves storing more and more of our content elsewhere. People have been talking about Cloud Computing forever, but suddenly it just happened. Almost everything we now create – documents, videos, photos, contacts and schedules – is easily kept online. The driver of this trend is not storage, but rather connectivity. Stuff is simply more useful when other people can see it - photos are more fun when people can comment on them, documents more relevant when co-workers can collaborate on them, and company data more insightful when it can be benchmarked against your peers. Like a webpage that no one links to, content on a hard drive sitting on your desk is a fraction as valuable as content floating in the Cloud.

2. Cheap
Personal tech is becoming cheap. And no, it’s not because of deflation. If you were watching the top 25 lists at Amazon at Christmas, you would notice that most of the items in the electronics category were Netbooks. Netbooks took everyone by surprise. Small, inexpensive and with great battery life – bare-bone computing bucks the trend that PCs should get more powerful with every generation. But here is the curious thing - in a way, we are still on the ski slopes of Moore’s Law. It’s just that now the entire Internet with its billions of servers, network nodes and storage farms, has become the world’s most powerful computer. Whether its communication, research or just fun - most of our daily computing activities can be executed using nothing more than a web browser and a wireless internet connection. Of course, the cheap trend will not just impact PCs. Across the board, consumers are trading quality and fidelity for convenience and social connectivity. CDs replaced by MP3, DVDs by online video, HD camcorders for cheap Flip video cameras, and now laptops for Netbooks. Expect more categories to follow.

3. Solid
Memory is going solid state. That means no more moving parts, no hard disk parking errors, greater speed and reliability. It started a decade ago as flash cards for cameras. Last year, the inconceivable happened - solid state memory turned up in hard drives for laptops. Soon it will be standard. There is a new architecture coming where our personal devices will be constantly connected to content and contacts via wireless broadband. In this scenario, local storage will work more like RAM - caching what we need locally and fast, rather than what we do now – bulky hard drives to keep copies of everything at hand.

4. Ubiquitous
That of course raises the question, what does it mean to be constantly connected? How we access the Web influences the ultimate nature of it. Consider the experience of the US as compared to Japan. In the US, most consumers accessed the Internet through fixed cable broadband while in Japan, the most popular gateway to Web content was through mobile devices. Not surprisingly, Web behaviour and content developed in very different ways in each country. In my view, the next wave of access innovation is ubiquity – a network that is continuously accessible and typically accessed without deliberate intervention by the user.pUbiquitouspaccess will have powerful implications for how the Web evolves. Your bedside radio will adjust its clock from the Web, your TV will download your favourite TV shows, your phone will update its address book from your social network, and the photo frame on your desk will display pictures that your daughter is taking on her holiday in real time. There is no magic to this. In fact, you may not even notice. In the same way you don’t need to understand phone technology to make a call, the Internet will gradually disappear from view.

5. Overlay
Here is the final, and in some ways most powerful trend – augmented reality. You might have noticed recent video games such as “Eye of Judgment” for Playstation, using toy cameras to project 3D animations over trading cards. That kind of technology is gradually appearing in phones. Already iPhone and Android based phones offer applications capable of cross referencing your GPS co-ordinates and pictures taken with your phone with product databases to give you reviews and local data. That’s only the beginning. Eventually with micro projectors or enhanced eyewear, the Web will become a persistent overlay onto the real world – providing us with content tailored to our physical contexts.

So that’s the fast five in five fast paragraphs. I could elaborate but in a way, they are all expressions of the same point which most of us knew ten years ago - the Web changes everything. Even the Web.


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CATEGORY: Marketing

Web2.0 - The Hard Act To Follow

Posted by Mike Walsh ON 11/7/08 2:16 AM

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What's next for the Web? It was the unspoken question of many who gathered at the Web2.0 Summit in San Francisco this week. For Kevin Kelly, founder of Wired magazine, it all came down to a number - 6,527. Or, the exact number of days until now since Tim Berners Lee made the first webpage. All the innovation, the new wealth, disruptions in traditional media and the millions of Wikipedia entries - a seemingly impossible scale of human endeavor - had been created in that relatively short span. So, what are we likely to see in the next 6500 days?

Looking back, 2008 was an inflection point for the industry. In her annual high altitude scan of the new media landscape, Morgan Stanley internet analyst Mary Meeker pointed out that relative amount of time that consumers spent on websites has changed dramatically. When you look at the metric of global minutes, from 2006 onwards YouTube and Facebook have gained over 500 basis points of relative share, at the expense of traditional portal incumbents Yahoo! and MSN.

Behind this statistic are two underlying trends. Firstly, Facebook has become the Outlook and webmail client for an increasing number of people, especially kids. And in just the same way that free webmail anchored consumer loyalty to MSN and Yahoo in the early days of the Web, Facebook is building a new loyal base of socially networked fanatics. In his interview at the conference, Mark Zuckerburg revealed that 50% of Facebook users use the site daily. That's serious addiction. 



The second trend is even more unexpected. In the last year, YouTube has become the second most popular search tool for consumers. By August of this year, search queries on YouTube reached 9.2 billion (a 123% increase year on year), surpassing Yahoo! sites which had 8.5 billion queries. When I asked John Battelle, author of 'The Search' and CEO of Federated Media about this he said that YouTube’s growth was consistent with the trend of search being the navigational interface to information. For Battelle, Google's original innovation was allowing people to search for things using natural language phrases. The next interface evolution we can expect will be all kinds of inherent searches, whether it be through content recommendations or mobile phones allowing real time product comparisons. 



And in a way, that's exactly what Kelly envisages as the Web's Hollywood sequel. Or as he puts it - the World Wide Web as World Wide Database. Rather than simply sharing links to documents, the next generation web will be about accessing the implicit data. In Kelly's view, every object we manufacture will have a sliver of intelligence in it. The entire world and everything in it will go into a globally connected database of things, that is then shared and linked. We won't worry about how different devices operate or access content. They will all be windows into the same universal network. 



Ironically enough, it was a hardware guy that pointed out how this vision could impact on consumer lifestyles. Intel has been aggressively developing and releasing new types of low cost, mobile chipsets designed to power ubiquitous computing devices. Intel's CEO, Paul Otellini, demonstrated a device capable of augmented reality applications such as translating Chinese street signs in real time or showing you an animated overlay to a product in a toy store. It was, he admitted, a sleight of hand. A couple of giant computers under the couch were doing the heavy lifting for the demo. But, he said, by 2011 you could expect that a low cost chip as powerful as a current desktop PC would be available for your mobile device. Moore's Law, naturally. And, as Otellini pointed out wryly, no CEO of Intel wants to be the first to break it. 



Cloud computing, massive scale driven platforms, semantic webs, ubiquitous mobile devices, augmented reality - its a tall order - even for 6500 days. And if you find all of that a hard cocktail to envision, don't be surprised. As Kelly himself acknowledged, when he started Wired magazine in the nineties he expected the Web to be TV, just better. This time he's sure of one thing. Whatever comes next won't be the Web, only better.

It will be something completely different.

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CATEGORY: Marketing

Last Days of Disco

Posted by Mike Walsh ON 10/29/08 1:35 PM

2980163679 af6f5bcf73 bAlong with Murdoch and Malone, Barry Diller was one of my longtime media mogul matinee idols. So it was with great anticipation that I sat down this week to hear him speak at the CASBAA convention in Hong Kong. It was a slow start, but things got interesting when he was asked what he thought was the future of the industry. This is what he said...

'There is going to a lot of chaos as scarcity is replaced by plenty. This ability to to press a button and publish to the world, which has never existed before, is going to change everything. When there is no barrier between publishing and the consumer, then all of the people in traditional media will have to adapt to a world where the historic methods of financing and distribution are going to change. So, that's what I think.' 



It's a salient observation. Media has long thrived on scarcity; a limited number of people producing a limited amount of content and a limited number of people distributing it. That's no longer the case - but of course, you can't blame everything on the Web. It's easy to forget the appearance of 500 channel subscription television and the VCR had a similar fragmenting effect on the other more established media of the time. Diller himself made his first big career move by pioneering the concept of the 'made for television movie' when he was hired by ABC in 1966. Typically based on a popular book and made for a fraction of the cost of a big budget movie - Diller's telemovies exploited the fact that new mediums create opportunities for new types of content with new cost structures behind them.



Of course, media companies are now faced with an entirely different conundrum. I chatted with Gautam Anand this week, who is Head of Content Partnerships for the Asian region at Google. YouTube have recently been cutting deals with Hollywood Studios and TV Networks like CBS to get long form, professional content shows on their site. So far that merely means more reruns of Star Trek and MacGyver on the Web - but it's a sign of the times. As Hulu proved, your best chance of selling online video advertising is with reliable Studio content rather than random user generated material. 



Still, to Diller's point - you now have millions of consumers spending their media time watching a combination of commercially useless user generated inventory, and professionally produced content which has been financed by a traditional distribution chain that is now under threat. So the real question for everyone now is whether the new business model of online advertising and paltry iTunes sales will ever be able to sustain the cost structures of creating content that we like to watch. The numbers are sobering. Hulu is on track to make about US$90 million in online revenues this year. That's a drop in the pool compared to the US$11 billion dollars that the US networks took in revenues for quarter two of this year alone. You ain't going to make 'The Soprano's' on post-roll video ad dollars, that's for sure. 



Eventually, in my opinion, two things are going to happen. Firstly, there will be more online video advertising dollars around. That will lead to the creation of well established regional video aggregation platforms, financially capable enough to support a true wholesale distribution market for studios and professional content creators. Secondly, making movies and TV shows will get cheaper, Hollywood guild strikes notwithstanding. 



Just take movies as an example. The average cost to make and market a major MPAA member company film was $106.6 million in 2007, and at least $35.9 million of that was pure marketing. Digital distribution doesn't eliminate marketing costs altogether, but tapping into social networks effectively does mean that you don't have to buy expensive TV commercials and billboards anymore. While we are slashing costs, you can also take a red pencil to the expense of producing lots of physical film prints for cinemas. That leaves the last big ticket item - talent costs. As content franchises like James Bond or Marvel Comics action films become more like product and merchandise platforms - leading actors may start to weight their compensation in the form of backend product participation rather than upfront salary. 



Just like what is happening now in the music industry - when everyone makes money on merchandise and commercial endorsements, piracy is not a problem. If anything, it pays.


 


 

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CATEGORY: Media

Cheap As Chips

Posted by Mike Walsh ON 10/27/08 12:18 PM

2558137353 05819b5d81 bConsumers have had a seemingly indefatigable fascination with gadgets as they shrink into smaller and smaller form factors. Lately though, the main thing getting tiny has been price points. From PCs to video cameras, the best selling items in the market are low cost units. Naturally, there are big trade-offs in performance. It's worth thinking about why no one seems to care.

Firstly the numbers. The FT newspaper reports reports that the new category of 'netbooks' - low priced tiny laptops with small 9 inch screens - are on target this year to sell 10.8m units, rising in 2009 to 20.8m, or 11-12 per cent of the entire laptop market. To that point, Microsoft came out last week with the observation that virtually all the growth in new PC sales in the developed world in recent months had come from this new category of computers. No wonder they are accelerating plans for a cloud based application suite. 

Along a similar vein, the real hit in the consumer electronics world lately has not been the iPod but Pure Digital's Flip video camera. Selling for under $200, the Flip has become the No.2 best selling video camera in the US, and has shipped over 1 million units. The brand is rapidly approaching 20% market share. Not bad for a low resolution, low fidelity device with only an hour's video storage. However the Flip does have a killer app - the ability to directly upload videos to video sharing websites like YouTube and MySpace with a flip out USB plug.

I have two observations about this cheap and cheerful trend. Firstly, as more of the heavy lifting in software moves to web based applications and consumers gain access to faster mobile broadband -  this takes a lot of pressure off devices to be super powerful themselves. Why process, when you can access the super computed results of a Google, Amazon or Facebook? Why store, when you can stream?

Secondly and most importantly, consumers are discovering that the real fun in communications or  content these days is not what your device can do, but how it relates to their broader social interactivity. Taking a video in high resolution is well and good, but it's much more interesting to shoot something and share it with your friends who will immediately comment on it and forward it around. HD post production is a time killer and requires too high a learning curve. If anything, social media has conditioned us for instant gratification. And fortunately for now at least, that has a low price tag.

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CATEGORY: Media

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