---
title: Ethical AI and the digitally transformed insurance company of the future
description: Phil Armstrong in conversation with Mike Walsh
---

[Between Worlds ](https://www.mike-walsh.com/podcast)

# [Ethical AI and the digitally transformed insurance company of the future](https://www.mike-walsh.com/podcast/phil-armstrong)

 Written by [Mike Walsh](https://www.mike-walsh.com/podcast/author/mike-walsh) | Mar 19, 2019 10:44:15 PM

 

Despite being one most traditional and conservative sectors in the world, insurance is a sector primed for digital transformation and reinvention through AI. I met Phil Armstrong, the Global Chief Information Officer and Executive Vice-President at The Great-West Life Assurance Company while speaking at event for them in Toronto. Great West Life is a 32 billion dollar financial services holding company with interests in the life insurance, health insurance, investment and retirement savings, and reinsurance businesses. Armstrong has been a key driver of adopting automation to transform their operating model, and we spoke about the challenges of embracing AI while maintaining legacy platforms, digital ethics, his vision for a ‘factory of bots’, and the new kinds of algorithmic talent that companies will need to thrive in this environment.

 

[View full post](https://www.mike-walsh.com/podcast/phil-armstrong)

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