Futurist, self-described global nomad, and the author of The Dictionary Of Dangerous Ideas, Mike Walsh helps companies design their business for the 21st century. Walsh spoke to AFP Conversations host Ira Apfel about the business organization of the 21st century and what treasury and finance professionals can do to adapt. 

On the second day of the American Society of Safety Professionals’ (ASSP) Safety 2018 Conference and Exposition held in San Antonio, Texas, self-described futurist Mike Walsh, author of The Dictionary of Dangerous Ideas, energized the crowd of attendees by advocating an approach to safety and leadership that embraces automation, artificial intelligence (AI), and machine learning as valuable tools for safety programs of the 21st century.

Australian Mike Walsh, CEO of consulting firm Tomorrow, is a renowned futurist in the international business world, focused on emerging technology and disruptive consumer behaviour. Dinero interviewed him exclusively to find out what will be the future of business in the world:

What does the future mean to the education industry? Futurists tend to get a bad wrap because they often make technological predictions. Mike Walsh argues that successfully predicting the future is more about paying attention to people, not the technology in their lives.

In a world blazing forward on the back of AI, algorithms, and automation, how can healthcare facilities leaders effectively prepare for the future? At the Health Facilities Innovation Forum (now HealthSpaces), futurist Mike Walsh set out to answer this question with a look at the disruptive technologies on the horizon, and most importantly, how health systems can adapt in the age of machine intelligence.

Australian retailers may be scrambling to whip their websites into shape ahead of the Amazon avalanche but the secret to their survival may lie in perfecting customer service at their physical stores, a leading futurist says.